By using the latest technologies and advanced telematics systems, the PTC offers a package of products and services to help Posts worldwide to improve their international operations and offer their customers a faster and more reliable service.
The PTC also helps Posts to modernize existing services and develop new ones to better respond to customer needs and compete effectively in a changing marketplace.
The PTC’s Regional Support Centres contribute to the deployment of all these products and services.
 

PTC products development

The PTC plays a critical role in helping Posts apply new technologies by offering systems such as the International Postal System (IPS) and International Financial System (IFS) that can be used in operations.
Telematics technologies, and Electronic Data Interchange (EDI) in particular, help improve the management of mail dispatches, facilitate the tracking of mail items and receptacles, speed accounting procedures and settlements, and provide Posts with the means to better control their business and serve their clients.

Ultimately, the quality of service continues to improve and costs are significantly reduced.

 

Mr. Matata Product Development

PTC support

The PTC is responsible for the maintenance, upgrading and technical support as well as installing these systems and training people to operate them. This guarantees that all users have equal access to products and services.


The PTC is working continuously to improve the products and services offered to Posts to ensure the development of new versions of products and applications to face future challenges.
Software is constantly evolving and new versions are released to incorporate enhancements, customer requests, and the latest available technology.

PTC products and services are suitable for both developed and developing countries. The PTC also has a crucial role in trying to help all countries, but especially developing countries, to increase their expertise and awareness of using new technology to develop new products and services.
It is the task of the PTC to bring together the capabilities of the UPU in helping developing countries to apply, and in some cases, to finance, these new applications.